How to find quality suppliers through you?

Our company can assist you in finding and contacting factory resources. Through online and offline channels such as the Chinagoods platform and supply chain companies, we can connect you with high-quality suppliers through our projects “Yiwu Selection” and “Quality Zhejiang”. We can provide you with product customization, procurement, supply chain management, finance and legal services.

What kind of factory resources do you mainly use?

Our main suppliers are manufacturers of small commodities, such as household goods, small electrical appliances, garden tools, travel goods, pet supplies, etc.

Can the products on the B2Bshop website be customized? Can we do OEM or ODM?

Most products can be customized. In addition, we provide a very rich variety of product styles. Because tens of thousands of products are involved, all of them cannot be uploaded to the website. If you are interested in purchasing a certain category of products, please contact our customer service. We can find and provide more abundant factory resources and product categories for you to choose . Almost all manufacturers’ products can be OEM, but there will be relative requirements for the order quantity.

Is there a minimum order quantity for each order?

Yes, there is. Different product categories have different MOQs. If your company has special requirements, you need a small amount and many kinds, our company is also happy to assist you to meet your needs.

There is no price on the product pages of B2BShop. How can I find the price?

Due to the recent unstable international logistics and transportation prices, the price needs to be calculated based on the buyer’s MOQ and the logistics freight when the purchase order is placed. For more details, please contact us, we will provide one-to-one quotation service.

Do all products have relevant EU certifications?

Some products have already obtained EU certification. For other products, relevant certifications can be prepared after ordering.

Can you provide samples? Are samples free?

We can provide samples, but samples are not free.

Do you have a physical store offline?

Yes, we have offline showrooms in Frankfurt, Germany, Madrid, Spain and Prague, Czech Republic. You can visit our offline showroom to better understand and experience our products and quality. Here we will also solve your problems better.

Is there a dedicated salesperson to follow up all the steps of the order?

We will arrange special personnel to assist customers and factories, responsible for following up a series of processes from production, delivery inspection, international logistics, customs clearance and delivery, etc., to ensure that we provide customers with high-quality products and services.

How can I contact customer service? What are the working hours of customer service?

You can contact us via email, phone, social network homepage (customer service working hours: Monday to Friday, 09:00 to 17:00). Or you can visit our offline showroom and trade service center.

Regarding China's export to EU business, what logistics services can your company provide?

We have a warehouse of 25,000 square meters near Prague Airport and plan to deploy overseas warehouses in Germany and Spain. By then, we can provide import customs clearance, warehousing and transportation services for domestic European companies exporting to Europe.

How long does it take to purchase goods through your company? What are the general logistics routes for exporting from China to Europe?

Goods exported from Yiwu market are generally transported to Germany, Spain and the Czech Republic by sea and Yixin-Europe railway. Shipping can start from Ningbo Port, and it usually takes about 40 days. Yixin-Europe Railway Freight departs directly from Yiwu, and it takes about 20 days to reach Duisburg, and our company can provide more convenience and discounts in terms of space reservation and delivery time.

We want to sell products made in China in the EU. Can your company provide us with warehousing and logistics services for the goods?

We have a 25,000 square meter warehousing park near Prague Airport, which can provide customized services such as overseas warehousing, local logistics, and docking with local factories for Chinese companies expanding their business in the EU.

Can you assist us in the international logistics from EU to China?

We have registered companies in the Czech Republic, Germany and Spain, and can provide comprehensive logistics services such as international shipping, air transport, and China-Europe freight trains for Sino-European import and export enterprises.